Services

Distinct practices that fit together — picked based on what you actually need.

You can buy any one of these alone. Most growing operators end up using more than one within the first year — usually starting with systems and layering on from there. We meet you wherever you are.

Email Assistant

An email-native AI assistant your team runs from one app — it learns how you reply, who you need to stay close to, and what can't be missed. Bespoke-built to your workflows and hosted on our infrastructure.

Full overview →

Every company we’ve worked with tells us the same thing: “email is the worst part of my job.” The problem is email apps aren’t built to solve just your problems, so they only ever give you so much. We built something unique — an email-native AI assistant your team runs right from one app. It learns from how you reply to emails, understands who you need to keep in contact with, and learns what matters most to make sure nothing gets missed again. Bespoke-built to your workflows and hosted on our infrastructure.

The MC² Email Assistant turns your email app into a control surface. Assign tasks, set reminders, and have the assistant draft an email using your style of writing. You review, modify where needed, and approve. Nothing goes out until you say so, and every drafted and approved action lands in an audit trail. This is human-in-the-loop governance as the feature, not a disclaimer bolted on afterward. Each build is spec’d to how your team actually works: we run discovery, provision a dedicated assistant address (or wire up your own domain), and stand up the multi-tenant infrastructure on our end so you never touch a server. We’re onboarding early-access clients now — the first step is a short intake call to map the workflows worth automating.

Typical deliverables

  • Discovery of your inbox workflows and the decisions worth automating
  • A dedicated assistant address — or your own domain — provisioned and secured on our infrastructure
  • Draft-and-approve loops for triage, replies, and task capture (you approve by replying)
  • Forward-in support: forward any external thread and the assistant acts on it
  • Attachment reading and summarization
  • A full audit trail of every drafted and approved action

Business Technology & Software Implementation

Audit, select, and roll out the operational systems that turn back-office friction into capacity to grow.

Full overview →

Most operational pain isn't a tooling problem — it's a fit problem. The CRM that worked fine for the founders breaks when the team they're hiring next tries to use it. The reporting was right for last quarter but doesn't surface this quarter's question. We start by watching how the work actually happens, not by demoing software. The deliverable isn't a vendor recommendation; it's a system your team can run.

Typical deliverables

  • Operational systems audit (CRM, ERP, ticketing, accounting, scheduling)
  • Vendor selection scorecards and short-list facilitation
  • Implementation plans with rollout milestones and change management
  • Hiring, onboarding, and training program design
  • Automated reporting and KPI dashboards for leadership visibility
  • Quarterly tune-up reviews after go-live

AI Implementation Strategy

Separate the AI investments that earn their keep from the demos burning your team's afternoons — and roll out the ones that fit.

Full overview →

Most AI conversations start with the model and end in a Slack channel of half-deployed pilots. We start with the work — where the time is actually leaking, where the judgment calls don't need to be human, and where the brand voice does. Then we cost the options against each other: build, buy, or skip. The deliverable is a short list of pilots with success criteria and a kill date attached, plus the policy and training to put them in your team's hands. Sometimes the right answer is "not yet" — and that still beats the wrong rollout.

Typical deliverables

  • AI use-case audit across operations, marketing, and customer-facing workflows
  • Build-vs-buy-vs-skip scorecards for each candidate (foundation models, vertical SaaS, open-source)
  • Vendor selection and procurement guardrails (data residency, contract terms, exit ramps)
  • Pilot scopes with success metrics and a kill criterion before any rollout
  • Internal-policy drafting: data handling, prompt hygiene, acceptable-use guidelines
  • Training and change management for the teams whose work changes most

Digital Marketing

Lead generation, lifecycle marketing, and the analytics to prove what's actually working.

Full overview →

Marketing engines that compound look boring at first — a clear story, a measurable funnel, and the willingness to test instead of relaunch. The teams that get there don't have better campaigns; they have better feedback loops. We work in two modes: strategy sprints when you need a clean look at the funnel and channel mix, or embedded fractional support when you need a marketing brain in the room every week. Either way the work is hands-on; reports come with the next week's plan attached.

Typical deliverables

  • Acquisition channel strategy (paid, organic, partnerships, referral)
  • Email and SMS lifecycle programs
  • Conversion-rate optimization and landing-page testing
  • Attribution, dashboards, and monthly performance reports
  • Brand voice, messaging, and editorial calendar support

Social Media Campaign Management

End-to-end social media campaign management on a monthly basis. Covers strategy, content, publishing, and community management, all tied to transparent metrics and reported with next month's plan attached.

Full overview →

Social that compounds isn't a posting calendar — it's a campaign with a number attached and a feedback loop tight enough to learn from. We run the whole thing on a straightforward monthly retainer: strategy, content, publishing, and community management in one hands-on engagement, so the channel actually ladders up to pipeline instead of just staying busy. You approve what goes out; we handle the rest and bring the next month's plan stapled to the last month's report. When paid boosts or ad campaigns earn their place, we run those too — measured against the same goal, not vanity metrics.

Typical deliverables

  • Channel strategy and a content calendar tied to campaign goals
  • Original post creation — copy plus graphics and short-form video — across your active platforms
  • Scheduling and publishing with a review-and-approve step before anything goes live
  • Community management and response triage
  • Paid-boost and ad-campaign management when it earns its place (optional)
  • Monthly performance reporting with next month's plan attached

Full-Service Website Development

Performant, content-managed sites built to convert — not just to look good.

Full overview →

We build the site that fits the team maintaining it after launch, not the one that wins a portfolio award. Sometimes that's Next.js + Sanity with an embedded studio so non-engineers can ship copy changes; sometimes it's Webflow because that's where your marketing lead is comfortable. The wrong answer is a stack that punishes the people updating it once a quarter. Every build starts with the user journey and works back to the design system — conversion goals, SEO, accessibility, and performance are part of the spec, not the post-launch backlog.

Typical deliverables

  • Discovery, sitemap, and conversion-flow design
  • Custom design system and component library
  • Next.js + Sanity, Ruby on Rails, or Webflow build — picked to fit the team that has to maintain it
  • SEO, analytics, accessibility, and performance instrumentation
  • Database and content-tagging design for searchability
  • Ongoing maintenance and iteration retainers

Not sure which service line fits?

Paste a paragraph or your website URL. Our AI scoping advisor will name the service line most likely to be your highest-ROI starting engagement — specific to you, not a sales pitch.

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Prefer to talk it through?

The 30-minute consultation is exactly that conversation. We’ll listen, ask three questions, and tell you what we’d do first.