Nonprofit
Years of mission-aligned content meant nothing if the people who most needed it couldn't find it.
A national nonprofit's resource clearinghouse had years of mission-aligned content buried under poor searchability — the people most in need couldn't find what they came for. We reorganized the database around real search behavior, applied mission-aligned tagging so affirming content surfaced first, and expanded the library. Search efficiency rose 59%.
+59%
Search efficiency
Mission-aligned tags
Content taxonomy
National
Audience
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